1. I’ve placed my order. What next?

After completing payment, you should receive an email confirming the processing of your order. Await an email with a tracking number, which should arrive in 3-5 days. If not, contact our support at info@footstylish.com. Deliveries typically take 10-15 business days post-payment.

  1. How do I track my order?

You’ll get an automatic tracking code via email a few days after ordering. You can track through:
DHL Global
If there are issues with tracking, please email us at info@footstylish.com.

  1. Why do shipping times vary?

Occasionally, significant delays may arise, in which case we’ll notify you. However, various factors can affect delivery times, such as order volume during sales/promotions or unforeseen global events.

  1. Why hasn’t my order arrived yet?

There could be various reasons:
Order placed during sales/promotions.
Multiple products ordered may arrive separately.
Unforeseen circumstances.

  1. How do I update my shipping address?

Contact our Customer Service at info@footstylish.com immediately if you need to change your shipping address. If your order hasn’t been shipped, we can adjust the address. If it’s already in transit, changes can’t be made.

  1. My tracking number seems off. Why?

Tracking might take 2-3 days post-dispatch to reflect. If still untraceable, contact our Customer Service with your order number for assistance.

  1. Concerned about trustworthiness?

We value your trust. If unsure, consider starting with a smaller purchase to gauge our quality. We want you to feel entirely comfortable shopping with us.

  1. Why aren’t my emails getting responses?

Kindly check your spam folder and whitelist our email. We handle numerous emails daily, so please allow 24 hours for a response. If you have further concerns, email us at info@footstylish.com.

  1. Can I order items not listed on your website?

Absolutely! If seeking specific products not listed, email us at info@footstylish.com with product details, images, or serial numbers for quicker assistance.