1. Return Period:
- Customers can return their purchases without worries within 30 days of receiving the item.
2. Return Conditions:
- Items must be returned in their original condition, unworn, unaltered, and free from damage by the customer.
- All original packaging and tags must be included.
3. Return Process:
- To initiate a return, please contact us at firstname.lastname@example.org with your order number and reason for the return. Our team will guide you through the return process.
- Once your return request is approved, you can send the item(s) to the address provided below.
4. Return Shipping Address:
- Adress: 3085 Whisperwood Dr Apt 459, Ann Arbor, MI 48105
- Email: email@example.com
- Phone: 020-7946-0855
- Once we receive the returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment. Please allow a few business days for the refund to reflect on your account.
- At the moment, we only support returns. If you wish to exchange an item, you would need to return the original item and place a new order.
7. Damaged or Incorrect Items:
- If you received a damaged or incorrect item, please contact us immediately at firstname.lastname@example.org with photos of the item and order details. We will address the issue promptly.